Returns & Exchanges
At NWM, we are committed to ensuring your gear supports your peak performance, which is why we offer a 30-day window for returns on all unused sporting equipment and apparel. If your purchase doesn't meet your athletic needs, we provide a streamlined process for hassle-free refunds and exchanges.
Return Process
- 1.Initiate Your Request
Visit our online Returns Portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Place the items in their original packaging with all tags attached, ensuring the equipment is securely padded to prevent damage during transit.
- 3.Affix the Label
Download and print your prepaid shipping label from the portal, then securely attach it to the outside of your return parcel.
- 4.Drop Off and Track
Hand your package to any authorized carrier location and keep your tracking receipt; your refund will be processed within 5-7 business days of arrival.